Head - Corporate Social Responsibility

Strategic CSR & Affirmative Action Planning & Execution · Define, design, and manage the portfolio of CSR and Affirmative Action programmes for Titan Company Limited in line with the CSR / AA policy and the Companies Act. · Identify relevant implementation partners, design programmes, and manage end-to-end execution with CSR teams and project verticals. · Lead discussions and obtain sign-offs for annual action plans and major interventions with the Chief Sustainability Officer, Managing Director, and Board CSR Committee. Governance, Compliance & Impact Measurement · Ensure all programme-governance requirements—including partner agreements, monitoring and evaluation (M&E), partner relations, MIS, and annual declarations—are completed in a timely manner. · Establish effective project-management systems, partner reviews, and impact-assessment processes across the CSR and Affirmative Action portfolio. · Provide periodic updates to leadership and the Board CSR Committee on implementation progress, beneficiary impact, compliance, and utilisation. Partnerships & Multiplier Effect · Explore and strengthen collaborations with government programmes, Tata Group entities, reputed institutions, NGOs, educational institutions, and other agencies. · Forge strategic partnerships, including with government agencies such as NITI Aayog and relevant institutions, to extend programme reach and leverage co-funding. · Build trusted relationships with beneficiary communities, field stakeholders, third-party auditors, impact-assessment agencies, and CSR consultants. Cross-Functional Integration & Stakeholder Collaboration · Work closely with regional teams, Internal Audit, Compliance, Finance, Legal, Administration, Procurement, factory teams, and other internal stakeholders. · Engage employees across the organisation through volunteering activities and community-focused initiatives. · Ensure strong alignment between business needs, community priorities, programme governance, and implementation partners. CSR, Climate Change & Sustainable Development · Conceptualize and implement programmes at the nexus of social and environmental impact, including integrated village and environmental development initiatives. · Develop interventions that benefit communities, natural resources, flora, fauna, and wider local ecosystems. · Integrate social and environmental impact considerations within the Company’s broader ESG and sustainability priorities. People Leadership & Resource Management · Ensure the CSR and Affirmative Action function is appropriately resourced through effective budgeting, manpower planning, and organisation design. · Build, lead, and manage the team across all CSR and Affirmative Action verticals, promoting leadership, ownership, and collaboration. · Drive efficient utilisation of CSR resources, increasing direct impact, beneficiary reach, geographic coverage, and on-time execution of the annual action plan. Work Experience Education: · Postgraduate degree in Social Work (Mandatory). · Additional qualification in Management, Rural Development, Public Policy, Sustainability, or a related discipline (Preferred). Experience: · 20–22 years of experience implementing Corporate Social Responsibility and Affirmative Action programmes in a corporate set-up, including leadership responsibility for multi-thematic CSR programmes. · Demonstrated experience in CSR programme design and implementation in line with the Companies Act and related governance requirements. · Collaborative experience with government agencies, corporates, advisory bodies, implementation partners, and community stakeholders is essential. · Working knowledge of ESG frameworks and the integration of social and environmental impact is important. · Willingness to travel extensively across field locations, regional clusters, and programme sites. Key Competencies · Strategic CSR Leadership & Social Impact: Defines ambitious, practical CSR and Affirmative Action strategies that deliver meaningful community outcomes while remaining aligned to Titan’s purpose and governance standards. · Programme Design & Development Operations: Demonstrates strong command of the programme lifecycle—from needs assessment and partner selection to execution, monitoring, evaluation, and course correction. · Partnership Building & Ecosystem Collaboration: Builds productive partnerships with government, Tata Group entities, NGOs, institutions, and communities to create multiplier effects in funds, reach, and impact. · Governance, Compliance & Ethical Rigor: Maintains high standards of integrity, documentation, financial discipline, statutory compliance, reporting, and audit readiness across the CSR portfolio. · Influence & Cross-Functional Collaboration: Aligns diverse internal stakeholders including leadership, Finance, Legal, Audit, Procurement, regional teams, and factory teams around shared social-impact goals. · Community & Partner Centricity: Engages with empathy, cultural sensitivity, and a sustained focus on the needs of beneficiary communities, NGO partners, and field stakeholders. · People Leadership & Team Management: Leads and develops a capable, values-driven team across CSR and Affirmative Action verticals, creating clear accountability and a positive working culture. · Outcome Orientation & Learning Agility: Uses data, field insights, impact assessments, and emerging ESG practices to improve programmes continuously and increase beneficiary impact.