CSR Program & Community Relations Superintendent

About the Company PT Indonesia Weda Bay Industrial Park is one of Indonesia’s largest integrated industrial parks, playing a critical role in the global nickel downstream and battery materials industry. With international collaboration and large-scale operations, IWIP offers a high-impact environment for professionals who are ready to operate at scale. About the Role We are seeking an experienced CSR Program & Community Relations Superintendent to lead community development programs and stakeholder relations across IWIP's operational areas. This role combines CSR/PPM program management, community relations, stakeholder engagement, and social issue management. You will work closely with local communities, government institutions, community leaders, internal departments, and external partners to build sustainable programs and maintain positive relationships across the company's operational areas. Key Responsibilities Develop and manage CSR/PPM strategies, annual work plans, and budgets based on community needs and the company's strategic objectives. Lead social mapping, social baseline studies, stakeholder analysis, and community needs assessments across operational areas. Develop and execute stakeholder engagement activities, including community consultations, public forums, village meetings, FGDs, and regular stakeholder engagement. Build and maintain strong relationships with local government, village authorities, traditional and religious leaders, community leaders, NGOs, and other key stakeholders. Lead and supervise the CSR/PPM and Community Relations team across operational areas. Review and evaluate community proposals and CSR/PPM initiatives to ensure they are relevant, measurable, sustainable, and aligned with community needs. Coordinate CSR/PPM programs with internal departments, government institutions, NGOs, consultants, universities, and other external partners. Monitor and evaluate program performance, social impact, stakeholder feedback, and socioeconomic indicators. Manage community complaints, social issues, and potential conflicts through effective grievance and resolution mechanisms. Establish an early warning system for potential social issues and develop appropriate mitigation strategies with relevant internal functions. Monitor community acceptance and stakeholder perceptions of the company and its programs. Prepare reports, analysis, and recommendations for management and relevant regulatory requirements. Ensure CSR/PPM and Community Relations activities comply with applicable regulations, company policies, and relevant social responsibility standards. Qualifications Bachelor's Degree (S1) in a relevant field, preferably Social Sciences, Sociology, Anthropology, Government Studies, Communication, Law, Development Economics, Engineering, or Management. Minimum 5 years of experience in CSR, Community Development, Community Relations, External Relations, or related fields. Minimum 3 years of experience in a supervisory or managerial position. Experience in mining, energy, plantation, or industrial sectors is highly preferred. Proven experience in stakeholder engagement, social mapping, community development, and social issue/conflict management. Experience working with local government, village authorities, community leaders, NGOs, consultants, or other external stakeholders. Experience with audit, certification, or sustainability standards such as ISO, IRMA, Nickel Mark, Copper Mark, or similar standards is an advantage. Additional certifications in CSR/Community Development, Social Impact Assessment, Conflict Resolution/Mediation, Stakeholder Engagement, ESG/Sustainability Reporting, SROI, Project Management, or Monitoring & Evaluation are an advantage. Strong understanding of CSR/PPM regulations, stakeholder management, social mapping, and community engagement methodologies. Strong leadership, negotiation, facilitation, analytical, and conflict-resolution skills. Excellent communication skills in Bahasa Indonesia and English. Mandarin or local language/dialect proficiency is an advantage. Strong cultural awareness, integrity, and ability to handle sensitive social issues in a professional manner. Willing to work with high mobility across operational and community areas. Facilities & Benefits Fly-in Fly-out (FIFO) flight tickets Comfortable accommodation (Apartment) Meals 3 times per day Exclusive VIP Canteen with premium meals & dining environment Sports and fitness facilities Laundry facilities Comprehensive medical and health support Opportunity to work in one of Indonesia’s largest and most strategic industrial environments