Zendesk Administrator (Freelance - $50/hr)

Full Cycle · North Bergen, NJ, United States · Remote · Contract / Freelance

Company Description
SupportOps is the fastest-growing network of vetted Zendesk freelancers in the world. Our mission is to connect startups and businesses with part-time or full-time Zendesk Admins. Some of our experts have been hired by Google, Meta, and IBM.
Job Description
As more businesses move their customer support operations to the cloud, Zendesk has become a leader in their industry. We're looking for a Zendesk Administrator that's willing to dedicate 20 to 40 hours a week to helping businesses configure Zendesk.
Qualifications
Zendesk Certified (Nice to have)
1 year of experience using Zendesk as an administrator
1 year of experience working cross-functionally with operations teams
Able to work remotely during ET business hours (9a - 5p ET)
Experience with project management tools like Asana or Trello
Additional Information
Work from anywhere with a solid internet connection
Gain experience working with companies in various industries
$50/hr for a minimum of 20 hours a week
Take vacation any time with 15 days notice
(Excellent verbal and written communication skills in English)
All your information will be kept confidential according to EEO guidelines.
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