Manager, Sustainability & Stakeholder Management

Requirements: Bachelor’s degree in Sustainability, Environmental Management, Communications, Public Relations, Business Administration, Social Sciences or a related field. A postgraduate qualification would be an added advantage. AT least 10 years of working experience in sustainability, ESG, stakeholder engagement, CSR, community relations or related functions, including experience leading a team. Proven experience managing stakeholder engagement programmes, CSR initiatives, sponsorships or partnerships. Working knowledge of sustainability reporting requirements, including Bursa Malaysia requirements, IFRS S1 and S2 and ESG ratings. Deep understanding of FTSE4good requirements and SPOTT rating. Strong understanding of sustainability and ESG trends, stakeholder expectations and responsible business practices. Strong written and verbal communication skills in English and Bahasa Malaysia. Experience in plantation, agriculture, government-linked, listed companies or a corporate environment would be an added advantage. Responsibilities: A. Strategic Leadership and Unit Management Lead and manage two units: (i) Sustainability and Stakeholder Engagement and (ii) CSR and Corporate Sponsorship, ensuring both work towards one integrated sustainability and stakeholder agenda. Set annual work plans, key performance indicators and budgets for both units in line with the Group’s strategy and the Sustainability & Communications Department’s strategic plan. Supervise, coach and develop team members, allocate workstreams and conduct performance reviews to build a capable, high-performing team. Act as the main point of escalation for both units and report progress, issues and recommendations to the Head of Sustainability and Communications. B. Sustainability Strategy, Reporting and ESG Performance Oversee the implementation and monitoring of the Group’s sustainability strategy, targets and key performance indicators, and prepare progress updates for management, the Sustainability Sub Committee and the Board Sustainability Committee. Provide oversight of the annual Sustainability Report, IFRS S1 and S2 disclosure readiness and external assurance preparation, ensuring disclosures are accurate, evidence-based and compliant with Bursa Malaysia requirements. Oversee ESG ratings submissions and benchmarking (such as FTSE Russell and SPOTT), and drive action plans to improve ESG performance, scoring and index inclusion. Oversee the Group’s impact framework to strengthen the measurement, monitoring and reporting of sustainability and social outcomes. C. Stakeholder Engagement and Relationship Management Develop and implement structured stakeholder engagement plans for communities, government and regulatory bodies, industry associations, NGOs, business partners and other relevant stakeholders. Build and maintain constructive, trust-based relationships with key stakeholders and serve as the primary coordination point for sustainability-related engagements. Lead stakeholder consultations, dialogues, briefings and engagement sessions to understand expectations, communicate JPG’s sustainability priorities and address concerns. Ensure a central stakeholder register and engagement calendar are maintained, including engagement history, issues raised, commitments made and follow-up actions. Work with relevant departments and business units to ensure stakeholder feedback and commitments are addressed in a timely and coordinated manner. D. Investor and Stakeholder Site Visit Management Oversee end-to-end site visits by investors, analysts, regulators, government representatives, business partners, media and other stakeholders to JPG’s estates, mills and facilities. Ensure visit itineraries, management briefings, presentations, FAQs and talking points accurately present JPG’s operations, sustainability practices and community impact. E. CSR Strategy and Programme Management Develop and implement JPG’s CSR strategy, annual plan and programme priorities across the social, education, environmental and sports pillars, in alignment with the Group’s sustainability commitments. Ensure CSR programmes are based on identified community needs, with clear objectives, budgets, timelines, governance and measurable outcomes. Oversee employee volunteerism initiatives and promote employee participation in community programmes. Monitor programme implementation, evaluate social impact and recommend improvements to strengthen programme relevance and effectiveness. Develop strategic partnerships with government agencies, NGOs, academic institutions, industry bodies and other organisations to extend the reach and impact of JPG’s CSR initiatives. F. Corporate Sponsorship Management Develop and maintain the Group’s sponsorship and donation criteria, ensuring alignment with CSR priorities, brand objectives and governance requirements. Review sponsorship and donation requests and recommend them for management approval. Oversee the delivery of approved sponsorships, including agreements, deliverables, payments, brand visibility entitlements and post-sponsorship evaluation. Ensure a central register of sponsorships and donations is maintained and spending is tracked against the approved budget. G. Sustainability Communications and Impact Storytelling Oversee the development of clear, credible and impactful content on JPG’s sustainability, CSR and community initiatives for reports, presentations, media, website, social media and internal channels. Translate sustainability and social impact data into compelling stories that strengthen JPG’s reputation with investors, regulators and the wider public. Ensure all public sustainability claims are accurate, evidence-based and consistent with published disclosures, and free from greenwashing risk. Support management visibility at relevant sustainability forums, industry platforms and stakeholder events. H. Governance, Budget and Risk Manage the budgets of both units and ensure expenditure complies with JPG’s CSR procedures, sponsorship guidelines, limits of authority and procurement policies. Ensure proper documentation, approvals and records are maintained for all engagement, CSR and sponsorship activities. Identify and escalate stakeholder, reputational and social risks, and support issues management and crisis communication when required.